Responsible Gaming at shwe99
Gaming should be fun. With the self-control tools and guidance we provide, you can play in a healthy and enjoyable way.
What does Responsible Gaming mean?
At shwe99, we believe gaming is a form of fun and entertainment — it should not affect your life negatively. Responsible gaming means managing your playing time, respecting your spending limits, and being prepared to accept losses.
Gaming is fine as long as it stays fun. But it is important to recognise when it starts to feel like a burden, because that is the moment to seek help. You can use the tools and resources shwe99 provides to keep a closer eye on your own gaming habits.
Remember — gaming is entertainment, not a source of income. Only play with money you can afford to lose.
The Protection Tools We Provide
Self-Exclusion
If you want to stop playing temporarily or permanently, you can request Self-Exclusion through Live Chat. Your account will not be re-opened until the chosen period has fully expired.
Deposit Limit
You can set your own daily, weekly, or monthly deposit cap. This is one of the most effective ways to keep your spending within budget.
Time-Out (Temporary Break)
You can request a temporary break ranging from a few days to a few weeks. During that period, access to your account will be blocked. Take the time to rest from gaming until you feel calm and clear-headed before returning.
Self-Assessment
You can use our questions and guidelines to check whether your playing habits are within a controlled range. We are available 24/7 to guide problem gamblers toward the best solutions.
24/7 Support
If you want to talk about gambling problems at any time, you can use our Live Chat for free. Staff who can help in Burmese are available around the clock.
Age 21+ Verification
shwe99 strictly prohibits players under the age of 21 from accessing and playing. Age must be verified when opening an account, and accounts found to be inaccurate may be closed.
How to use the tools
Our tools are designed with simple steps to make them easy to use. See the steps to follow below.
Log in to your account via shwe99 Login
Read the privacy policy and terms and conditions, then log in to our website.
Contact us via Live Chat
If you want to request a Deposit Limit, Time-Out, or Self-Exclusion, open the Live Chat on the website.
Request the tool service
Our staff will confirm your request and process it immediately. Please state the period and amount clearly.
Receive confirmation
You will receive confirmation that the action has been completed, and the restriction will take effect immediately.
Do you recognise the signs of problem gambling?
If you feel you are experiencing any of the signs listed below, it means you should pay closer attention to your gambling.
⚠️ These questions are not a medical diagnosis — they are only a guide to help you check yourself.
- Are you spending money you cannot afford to lose on gambling?
- Are you gambling more to recover losses — the pattern known as "chasing losses"?
- Are you having arguments or conflicts with family and friends about your gambling?
- Do you feel stressed or ashamed because you have to hide your gambling?
- Do you feel like you want to stop but cannot?
- Do you lose track of time while gambling — finding that hours have passed without realising?
- Is gambling affecting your work, education, or health?
The best step to take — If you answered "yes" to more than 2 of the questions above, contact us via shwe99 Live Chat and we will help you use our protective tools.
Tips for playing in a healthy and enjoyable way
🎯 Set a budget — Before you play, decide in advance the amount you can afford to lose. When that amount is gone, stop for the day.
⏱️ Set a time limit — Decide in advance how long you will play. Make a schedule and do not play beyond that time.
😌 Only play when you are in a good mood — Do not play when you are sad, upset, or under the influence of alcohol or other substances.
💳 Do not play with borrowed money — Never play with a loan or money you have to pay back later. Only play with money that is truly yours to spend.
🔄 Take breaks — If something feels off while you are playing, stop. When you feel it is no longer fun, request a Time-Out.
👨👩👧 Lean on those around you — You can talk openly with your family about gambling. Being able to open up helps resolve problems at an early stage.
How to get help
When you feel that gambling is becoming a problem, do not hesitate to contact us. Our staff will help you in a friendly and non-judgmental way.
Live Chat
You can contact us directly in Burmese 24/7 through the website. You can request Self-Exclusion, a Deposit Limit, or a Time-Out right away.
Email contact
For any concerns related to gambling, you can contact us at the email below
Play games in a responsible and balanced way
At shwe99, you get an environment where fun and safety go hand in hand. Playing should be enjoyable — not a problem.