shwe99 Privacy Policy

1 Introduction and Purpose

shwe99 is committed to providing Myanmar players with a fair and trustworthy gaming environment. A key part of that commitment is handling your personal data responsibly.

This Privacy Policy explains how we handle everything from the moment you access the shwe99 website and platform — including forms you fill in, gaming records, and payment information. Please read and understand this policy, and only continue using the platform if you agree to it.

2 Types of Data We Collect

We collect the following types of information to improve our service and keep your account secure—

• Registration information: Name, date of birth (to verify you are 21+), phone number or email address provided when opening an account
• Financial information: KBZPay, Wave Money, AYA Pay deposit/withdrawal records — we do not store full card numbers or PIN numbers
• Gaming records: Betting history, game history — to maintain fair play and responsible gaming standards
• Technical data: IP address, browser type, login time and session data — for security checks and platform improvements
• Cookies and tracking: Cookies used to improve website performance — cookie settings can be managed through your browser

3 How We Use Your Information

Collected data is used only for the following purposes—

• Verifying account identity and managing access
• Processing deposits and withdrawals smoothly
• Applying bonuses, VIP levels and promotions
• Supporting responsible gaming with aggregated anonymised data
• Investigating system issues and monitoring security
• Meeting legally required audits and compliance checks
• Improving platform features and enhancing user experience

We do not use your data beyond those purposes. We do not share data for advertising profiling or third-party marketing.

4 Sharing Data with Third Parties

shwe99 never sells, rents or exchanges your personal information to third-party companies. However, we share it in limited cases where it is strictly necessary to provide the service—

• Payment processors: Payment services such as KBZPay, Wave Money and AYA Pay — only the data required for financial verification is shared
• Technology providers: Contractors who support server operations, security and platform maintenance — all have signed data protection agreements
• Legal requests: Only when required by law by courts or regulatory authorities — nothing beyond that

Any sharing is carried out only in line with our security and data minimisation policy.

5 Data Security Measures

We have technical and operational measures in place to protect your personal information—

• TLS/SSL encryption during data transmission
• Encryption at rest when data is stored on servers
• Access control so only authorised staff can access data
• Access logging and regular security audits
• Automated system to detect suspicious access attempts
• Data minimisation policy — we only use the data needed for each operation

We acknowledge, however, that no method of data transmission over the internet can be guaranteed 100% secure. While we provide the best protection we can, you should also use a strong password and never share your login details with anyone.

6 Data Retention Period

We retain data only for as long as necessary to provide the service and until any legally required retention period has ended—

• Account data: Retained for the legally specified period after account closure, then deleted
• Financial records: May be retained longer as required by financial laws and compliance obligations
• Cookie and session data: Ends when the session is closed or the browser cookie expires
• Support communication records: Retained for a period after the issue is confirmed resolved

7 Cookie Policy

Our website uses cookies to keep your browsing smooth and to improve platform performance—

• Strictly Necessary Cookies: Session cookies that keep you logged in — if these are disabled, the platform will not work properly
• Functional Cookies: Cookies that remember your language preferences and settings
• Analytics Cookies: Used to improve website performance and enhance the user experience — data is viewed in anonymised form

You can refuse cookies through your browser settings, but some website features may be restricted as a result.

8 Your Rights

Every user of the shwe99 platform has the following rights regarding their personal data—

• Right to Access: You can ask what data we hold about you
• Right to Rectification: You can request that inaccurate or incomplete data be corrected
• Right to Erasure: You can request deletion of your data, except for data we are legally required to retain
• Right to Restriction: You can request that we temporarily limit use of your data while a dispute or review is in progress
• Right to Portability: You can request that your data be provided to you in a readable format
• Right to Object: You can contact us to object to or dispute any particular processing activity

To exercise any of these rights, contact us at [email protected] and we will handle your request in good faith.

9 Age Restriction

The shwe99 platform is only accessible to users aged 21+. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor's data has reached us, we will delete it immediately. Parents and guardians should use browser parental controls to set appropriate content restrictions.

10 Policy Changes

We may update this Privacy Policy from time to time. For significant changes, we will post a clear notice on the platform. Please note that continuing to use the platform after changes are published will be taken as acceptance of the updated policy. You can always check the "Last Updated" date on this policy.

For any policy questions, requests, or complaints, you can reach us via Live Chat on the website or at [email protected].